Shipping and Refund Policy
Shipping within India
We partner with India Post and Blue Dart, to ship all our products.
Delivery
Orders are packed and ready to ship within 48 hours of receipt of payment.
We shall not be responsible for any delays caused by unforeseen time lags by the courier companies in delivering parcels to the customer, or if the customer is unavailable at the time of delivery.
Location Delivery Time
Bangalore 2-4 working days
Other Metros 5-10 working days
Other Regions 7-12 working days
For any order-related issue, kindly share the unboxing video for further assistance.
International Shipping
All products are shipped via the reputed international courier company, India Post, Blue Dart, DHL, which is entirely insured and reliable. Please note that shipping companies determine shipping charges based on the weight of the package. If the first delivery attempt is unsuccessful, the courier company would leave a note for you to call them and arrange for re-delivery, or you can pick it up from their location. We shall not be responsible for any delays caused by unforeseen time lags by the courier companies in delivering parcels to the customer, or if the customer is unavailable at the time of delivery. Your delivery charge will be displayed at checkout.
Please note that if any customs duties apply to the ordered items, they will be billed separately to the customer by the courier company at the time of delivery. The duties and taxes are not included in the customer’s payment to us.
Shipping TAT: 7-12 working days (condition to customs time)
Note: To place an international order, please get in touch with us at somasreetravel@gmail.com.
Cancellation & Returns
No Cancellation & No Returns.
For exceptional circumstances, please write to us at somasreetravel@gmail.com at your earliest convenience. Please include unboxing video and photos for reference. Our customer service team will be happy to guide you.